You will find our head office located on 25 New Street, Dudley, DY1 1LT.

If you are not familiar with Dudley town centre, you will find our shop premises near by the main Dudley Council house and the police station.

We’re open 9.30am – 4.30pm Monday to Thursday and 9.30am – 4.00pm Friday. (Weekends closed)


Call us

If you’d prefer to speak to one of our member services team – please give us a call on 01384 815771 during office hours.


Send us a message

You can send us a message anytime using the form below.

We aim to respond to all queries within 2 working days.


For balance enquiries text BALS to 60066. (Your mobile number has to be recorded on your Credit Union account for this service to work)

Online services: Log in to the member area or register for online access to your account.